ISAS, the International Service Availability Symposium, was a sequence of 5 events bringing together researchers and practitioners to discuss the availability aspects in services. The term services is kept relatively vague on purpose. This helped the ISAS conference to address a wide set of service areas including maintenance, Web services, xaaS (software, applications, infrastructure As A Service) and other  service aspects around information (and communication) technologies.

Conference

Place, Host,Organiser

Proceedings

ISAS 2004

Munich, Germany (hosted by Fujitsu Siemens Computers, Manfred Reitenspiess organisation chair)

ISAS 2004 Proceedings

ISAS 2005

Berlin, Germany (hosted by Humboldt University, Miroslaw Malek organisation chair)

ISAS 2005 Proceedings

ISAS 2006

Helsinki, Finland (hosted by Nokia, Francis Tam organisation chair )

ISAS 2006 Proceedings

ISAS 2007

Durham, NH (hosted by the University of New Hampshire, Scott Valcourt organisation chair)

ISAS 2007 Proceedings

ISAS 2008 Report

Tokyo, Japan (hosted by the University of Tokyo, Takashi Nanya organisation chair)

You can find unpublished material on the following SAFORUM web site:
http://www.saforum.org/link/LinkShow.asp?assn_id=16627&link_id=222310

ISAS 2008 Proceedings

Manfred acted in different roles (founder, program co-chair, organizer, etc) in the course of the 5 conferences.